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Ride Vibe Services, LLC – Privacy Policy
Effective Date: 6-1-25
Ride Vibe Services, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you use our services, we may collect the following information:
  • Personal Information: Name, phone number, email address, pick-up and drop-off locations, and payment details.
  • Booking Information: Dates, times, and type of service requested.
  • Device/Technical Information: IP address, browser type, and operating system when you visit our website.
  • Communications: Records of messages, calls, or emails exchanged with us.
2. How We Use Your Information
We use your information to:
  • Provide and manage transportation services.
  • Confirm bookings and send service updates (including text message confirmations).
  • Process payments securely.
  • Improve our website, customer service, and overall user experience.
  • Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following cases:
  • With trusted third-party service providers (such as payment processors) who help us operate our business.
  • To comply with legal obligations or enforce our Terms & Conditions.
  • In case of business transfers such as a merger, acquisition, or sale of assets.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.
5. Data Retention
We keep your information only as long as necessary to provide our services and meet legal obligations. After that, data will be securely deleted.
6. Your Choices
  • Communication Preferences: You may opt out of promotional texts or emails at any time by following the unsubscribe instructions.
  • Access and Updates: You may contact us to update or correct your personal information.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Ride Vibe Services, LLC
📍 North Ridgeville, Ohio
📧 ridevibeservices@gmail.com
📞 440-227-6192
Ride Vibe Services, LLC - Terms & Conditions

Effective Date: 6-1-25
1. Acceptance of Terms
By booking or using services provided by Ride Vibe Services, LLC (“we,” “our,” or “us”), you agree to these Terms & Conditions. If you do not agree, please do not use our services.
2. Services Provided
We provide appointment-based rideshare and transportation services in select Ohio counties. All bookings are subject to driver and vehicle availability.
3. Booking & Cancellations
  • Reservations must be made in advance through our booking system, contact form or text/phone call.
  • Cancellations made less than 24 hours before scheduled service may be subject to a cancellation fee.
4. Passenger Conduct
  • No smoking, vaping, or alcohol consumption is permitted inside the vehicle.
  • Passengers must wear seatbelts at all times.
  • Unruly, abusive, or unsafe behavior may result in immediate termination of service without refund.
  • Weapons of any kind are prohibited, with the exception of personal protection mace and members of Law Enforcement/Military.
5. Cleaning & Damage Fees
A $200 cleaning fee will apply if the vehicle interior is damaged or soiled due to passenger actions, including but not limited to:
  • Bodily fluids
  • Food or drink spills
  • Burns, rips, or tears to upholstery
  • Pet defecation
Passengers are responsible for any additional repair costs due to negligent or intentional damage.
6. Payments
  • All fares are due at the time of booking unless otherwise agreed.
  • We accept cash, credit card, Venmo and Cash App. We also accept web payments on the website from Paypal.
  • Prices may vary based on distance, time, and special circumstances. Final quotes will be confirmed before service.
7. Liability Disclaimer
We are not responsible for delays, missed flights, or missed events caused by traffic, weather, road closures, or circumstances beyond our control. Our liability is limited to the cost of the ride booked.
8. Data & Privacy
Your personal information is collected and used in accordance with our Privacy Policy.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted with a revised effective date.
10. Contact Us
For questions regarding these Terms & Conditions, please contact us:
Ride Vibe Services, LLC
📍 North Ridgeville, Ohio
📧 ridevibeservices@gmail.com
📞 440-227-6192
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